Provision of a cloud-hosted bereavement services administration software system for Worcester City Council. The system will support the management of cemetery and crematorium records, bookings, digital mapping, document management, reporting, customer-facing services and related operational processes for the Council's Bereavement Services team.Provision of a cloud-hosted bereavement services administration software system for Worcester City Council. The system will support the management of cemetery and crematorium records, bookings, digital mapping, document management, reporting, customer-facing services and related operational processes for the Council's Bereavement Services team.