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Customer Portal Contract 2026

Buyer WEST KENT HOUSING ASSOCIATION (ID: GB-SRS-supplierregistration.cabinetoffice.gov.uk/63ETt9Hk)
Awarded CF SME Friendly
Value
£187,850
Region
—
Deadline
13 Apr 2026
Status
complete
Published
—
Contract Start
25 Jun 2026
Contract End
24 Jun 2029
CPV Classification
48000000 Software package and information systems
Description
*This is for information only, as the contract has been awarded*.
West Kent Housing Association is seeking a Supply Partner for the provision of a proven and secure Customer Portal, with recent experience of interoperating with Civica Cx Housing Management System (HMS) at other Housing Associations, to include the following functionality:
Rent information, Rest Statements, Make Payment, Request / Raise a Repair, Track a Repair, Update household information, view tenancy documents and raising …
*This is for information only, as the contract has been awarded*.
West Kent Housing Association is seeking a Supply Partner for the provision of a proven and secure Customer Portal, with recent experience of interoperating with Civica Cx Housing Management System (HMS) at other Housing Associations, to include the following functionality:
Rent information, Rest Statements, Make Payment, Request / Raise a Repair, Track a Repair, Update household information, view tenancy documents and raising requests.
The contract will be for an initial 3-year term, with the option to extend for a further year. We intend to award the contract via the Crown Commercial Services G-Cloud Framework 14, to enable us to select the Supply Partner who best meets our requirements.

Award(s)

Supplier
Plentific Ltd.
ID: GB-COH-08275972
Awarded Value
£187,850
Award Date
5 Jun 2026
Supplier Size
sme
Contract Period
25 Jun 2026 — 24 Jun 2029
This record was sourced from the Contracts Finder API. Values and dates are as published in the original notice and may change.