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Microsoft Dynamics 365 Contact Centre Telephony Programme Implementation

Buyer SUFFOLK COUNTY COUNCIL (ID: GB-SRS-sid4gov.cabinetoffice.gov.uk/Z37KdXES)

Awarded CF SME Friendly

Value

£230,160

Region

East of England

Deadline

30 Jun 2026

Status

complete

Published

—

Contract Start

1 Jul 2026

Contract End

30 Jun 2029

CPV Classification

72000000 IT services: consulting, software development, Internet and support

Description

Previously awarded. Published here for transparency purposes. Awarded Call-Off Contract for the G-Cloud 14 Framework Agreement (RM1557.14), for the implementation of Microsoft telephony software; Copilot Studio, Teams, Dynamics 365 Contact Centre and Customer Service. Previously awarded. Published here for transparency purposes. Awarded Call-Off Contract for the G-Cloud 14 Framework Agreement (RM1557.14), for the implementation of Microsoft telephony software; Copilot Studio, Teams, Dynamics 365 Contact Centre and Customer Service.

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Award(s)

Supplier

TTEC Consulting (UK) Limited

ID: GB-COH-03424866

Awarded Value

£230,160

Award Date

30 Jun 2026

Supplier Size

sme

Contract Period

1 Jul 2026 — 30 Jun 2029

This record was sourced from the Contracts Finder API. Values and dates are as published in the original notice and may change.