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Contact Centre as a Service - Product

Buyer STUDENT LOANS COMPANY LIMITED (ID: GB-GOR-PB27)
Awarded CF
Value
£5,532,977
Region
—
Deadline
31 Jan 2026
Status
complete
Published
—
Contract Start
15 Jun 2026
Contract End
14 Jun 2029
CPV Classification
48510000 Communication software package
Description
SLC has procured a new Contact Centre as a Service - Product.
This procurement was a competitive call-off from GCA RM6116 Network Services 3 Lot 4C.

Contract has a 36 month initial term, with 2 x 12 month extension options. Pricing is consumption based.

Value of this notice is the total contract value including extension options.
SLC has procured a new Contact Centre as a Service - Product.
This procurement was a competitive call-off from GCA RM6116 Network Services 3 Lot 4C.

Contract has a 36 month initial term, with 2 x 12 month extension options. Pricing is consumption based.

Value of this notice is the total contract value including extension options.

Award(s)

Supplier
Softcat plc
ID: GB-COH-02174990
Awarded Value
£5,532,977
Award Date
28 Apr 2026
Supplier Size
large
Contract Period
15 Jun 2026 — 14 Jun 2029
This record was sourced from the Contracts Finder API. Values and dates are as published in the original notice and may change.