RM6098 CCS Tech Products and Associated Services 2, Lot 3 Software. This agreement is for 3 years with an optional 24 month extension taking the contract to 31/10/2031. It is for the provision of an ITSM Platform with optional Managed Service Support options if required during the contract. The stated value is for the potential full 5 year term.RM6098 CCS Tech Products and Associated Services 2, Lot 3 Software. This agreement is for 3 years with an optional 24 month extension taking the contract to 31/10/2031. It is for the provision of an ITSM Platform with optional Managed Service Support options if required during the contract. The stated value is for the potential full 5 year term.